Privacy Notice

Effective Date: January 1, 2026

1. Introduction

RFiberX Network and Data Solution ("RFiberX," "we," "our," or "us") is committed to protecting the privacy of our subscribers, website visitors, and service users. This Privacy Notice explains how we collect, use, store, and protect your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Information We Collect

We may collect the following types of personal information:

• Full name, address, and contact details (phone number, email address)
• Government-issued identification for identity verification
• Billing and payment information
• Service usage data, including bandwidth consumption and connection logs
• Device information and IP addresses used to access our services
• Customer support interaction records

3. Facebook Messenger Bot

When you interact with our Facebook Messenger bot, we may collect your public profile information, Facebook PSID (Page-Scoped ID), and any information you provide during the conversation for the purpose of providing customer support and account management.

4. Contact Us

If you have questions, please contact us at support@rfiberx.net or call +639913746474.